Dr. Lyle Berkowitz Leads the Way in Telemedicine Innovation
Dr. Lyle Berkowitz, CEO of KeyCare, is at the forefront of making telemedicine easy and accessible for health systems. As the first Epic-based virtual care company, KeyCare simplifies the process of integrating telemedicine into provider organizations that use Epic’s EHR system, the largest in the market.
Telemedicine 2.0: A New Era of Virtual Care
According to Dr. Berkowitz, 2025 marks the shift from isolated telehealth services to a more integrated approach known as Telemedicine 2.0. This new model of care allows physicians to automate routine tasks and delegate non-complex medical issues to virtual providers and team members. By streamlining processes and expanding access to care, health systems can enhance efficiency and improve patient outcomes.
Expanding Physician Panels through Telemedicine
Dr. Berkowitz predicts that health systems will partner with virtual care teams to increase their physician panel sizes without overburdening individual doctors. By leveraging virtual care for routine tasks, physicians can focus on complex cases while ensuring that patients receive consistent and timely care. This team-based approach is key to the success of telehealth initiatives.
Enhancing Patient Engagement and Retention
One of the key benefits of telemedicine is its ability to improve patient engagement and retention. By offering virtual options for routine and minor medical issues, health systems can expand their capacity, reduce wait times, and prevent patients from seeking care elsewhere. Clear communication of virtual care options is essential to the success of these initiatives.
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