Maximizing ROI and Managing Challenges: Key Focus Areas for Hospital CIOs in 2025
As hospital chief information officers navigate the complex landscape of healthcare technology in 2025, a new report sheds light on their key priorities and challenges. The 12th annual Health IT Industry Outlook Report by Stoltenberg Consulting reveals that CIOs are increasingly focused on maximizing the return on investment of their technology purchases.
Key Findings
The survey shows that 62% of CIOs polled are prioritizing “getting the most out of existing IT purchases,” marking the highest score ever recorded for this imperative. With limited resources and operational challenges at the forefront, IT leaders are grappling with staffing issues, including retaining qualified IT resources and providing continuous technology training. Additionally, clinician end-user education and workflow optimization are top priorities for IT investment.
Another critical focus for CIOs is reducing burnout among clinicians and frontline staff. Customized clinical support programs are being implemented to address tech-related burnout and turnover, ultimately improving provider adoption, workflow, and satisfaction.
Areas of Investment
AI/machine learning and cybersecurity are among the main areas of investment for hospital IT departments in 2025. CIOs are leveraging AI for data analytics, clinical task automation, patient engagement, revenue cycle management, and reducing administrative burden. Cybersecurity, privacy, and risk management measures are also receiving increased attention, with IT departments allocating more resources to enhance their cybersecurity strategies.
The Evolving Role of CIOs
As the healthcare IT landscape continues to evolve, CIOs are tasked with juggling multiple imperatives, from optimizing current systems to implementing future-facing technologies. The role of CIOs is expanding to encompass strategic decision-making and long-term planning for advanced technologies such as real-time analytics and remote patient monitoring.
In a statement about the report, Kaitlyn Nelson, director of account solutions and development at Stoltenberg Consulting, highlighted the importance of cost-effective support options to address resource gaps and drive greater value from IT systems in healthcare facilities.
Conclusion
Overall, the report underscores the critical role of CIOs in navigating the challenges of healthcare technology in 2025. By focusing on maximizing ROI, addressing staffing issues, reducing burnout, and investing in AI and cybersecurity, CIOs are poised to drive innovation and improve outcomes in the ever-evolving healthcare landscape.
Mike Miliard is executive editor of Healthcare IT News
Email the writer: mike.miliard@himssmedia.com
Healthcare IT News is a HIMSS publication.
