Orlando Health: Transforming Healthcare with Advanced Data Integration and Real-Time Insights
Orlando Health, a $12 billion health system in Central Florida, is at the forefront of healthcare innovation. With the largest clinically integrated network in the state, consisting of over 9,000 employed and affiliated private practice providers, the organization is dedicated to providing high-quality care to its patients.
Recently, Orlando Health faced two significant challenges. The first challenge was the fragmentation across its data environment, especially within the context of a large clinically integrated network. The second challenge was delivering meaningful, real-time insights to providers in their native workflows to support decision-making and clinical care.
The health system manages more than 350,000 value-based covered lives across 9,000 employed and affiliated providers in the clinically integrated network. While the employed providers work and document in a single electronic health record (EHR) system, nearly half of the covered lives are managed by independent practices using a variety of EHR systems.
To address these challenges, Orlando Health embarked on a major undertaking to aggregate clinical data, payer claims datasets, and other third-party data into a unified data model. This comprehensive view of the patient care journey allows physicians to make informed clinical decisions and provide optimal care to patients.
The key to success was developing a solution that could deliver real-time insights to providers without disrupting their workflow. Orlando Health implemented an EHR-agnostic digital assistant that pulls relevant data from multiple sources into a single, visually appealing interface within the physician’s EHR. This digital assistant acts as a co-pilot, providing personalized alerts, care gap notifications, and documentation suggestions to providers during patient encounters.
The core pillars of the model included connectivity to multiple ambulatory systems, curation of relevant information, and customization to accommodate different workflows. By aligning the vision and engaging providers in the change management process, Orlando Health successfully rolled out the new point-of-care technology to affiliated provider practices.
The results were impressive. Orlando Health reported a 28.2% improvement in care gap closures and generated $907,000 in value through targeted campaigns. Providers using the new technology saw an increase in gap closure rates and revenue from preventive screenings and wellness visits.
In conclusion, Orlando Health’s innovative approach to data integration and real-time insights has transformed the way healthcare is delivered within their network. By leveraging technology to support providers in making informed decisions at the point of care, the organization has improved patient outcomes, streamlined workflows, and achieved success in value-based care initiatives.
For more information on Orlando Health’s journey towards healthcare transformation, visit their website or contact them directly. Stay tuned for more updates on their ongoing efforts to enhance patient care and drive innovation in the healthcare industry.
