Chang Gung Memorial Hospital in Taiwan Achieves Stage 6 HIMSS Analytics Maturity Assessment Model Validation
Chang Gung Memorial Hospital, Linkou in Taoyuan City, Taiwan, has recently been validated for Stage 6 of the HIMSS Analytics Maturity Assessment Model (AMAM). This validation signifies the hospital’s advanced capabilities in healthcare analytics.
Why It Matters
A key challenge faced by Chang Gung Memorial Hospital in implementing advanced analytics was the integration of diverse internal and external data sources into a consolidated data warehouse while ensuring data quality and privacy. Professor Chien-Tzung Chen, superintendent of CGMH, Linkou, shared how they overcame this challenge by preparing for a Stage 6 AMAM validation.
“We implemented robust governance frameworks, aligned analytics initiatives with clinical and operational KPIs, and formed interdisciplinary teams to drive analytics development. We also upgraded our data platform, streamlined dashboard design for greater accessibility, and automated several supply chain and clinical processes based on analytics insights,” explained Professor Chen.
The HIMSS validation team commended CGMH, Linkou for its impressive consolidated data warehouse, which includes various types of data from internal and external sources. This data warehouse serves as a powerful tool for executives and clinicians to analyze data and generate insights to enhance clinical care and organizational performance.
During the assessment, the hospital showcased its Smart Inventory Management System, which played a crucial role in preventing stockouts and overstocking, particularly during the COVID-19 pandemic. The system achieved a stockout rate of less than 1% and improved supply chain reliability through real-time updates and automated restocking.
The Larger Trend
CGMH, Linkou is now working towards validation for Stage 7 of the AMAM, adding to its existing Stage 7 HIMSS digital maturity model validations. The hospital plans to integrate population health data and expand clinical use cases in predictive analytics to support early disease detection and treatment optimization.
Last year, the hospital also attained a perfect score in the 2024 HIMSS Digital Health Indicator, showcasing its continued efforts in advancing digital health maturity.
On The Record
Professor Chen expressed, “Achieving Stage 6 of the HIMSS AMAM is a significant milestone for CGMH, Linkou. It demonstrates our commitment to data-driven decision-making and high-quality patient care. Advanced analytics helps us make informed decisions, personalize treatment plans, reduce unnecessary procedures, and allocate resources more efficiently – all leading to improved patient outcomes and operational performance.”