Oracle is set to introduce innovative artificial intelligence capabilities to its patient portal, enabling patients to engage in conversations with AI and seek information about their medical records. This groundbreaking technology will allow users to request easy-to-understand explanations of diagnoses, lab results, prepare for upcoming doctor appointments, compose messages to healthcare providers, and schedule follow-up visits.
Scheduled for a general release next year, the AI-powered portal is part of Oracle’s broader strategy to enhance healthcare through AI. The company recently unveiled a new electronic health record system embedded with AI technology, further solidifying its commitment to revolutionizing healthcare delivery.
The new patient portal leverages foundation models from OpenAI, the developer of the popular AI chatbot ChatGPT. Patients can utilize the tool to demystify medical terminology, such as understanding complex conditions or interpreting lab values. For instance, patients can inquire about their cholesterol levels compared to previous tests and receive insights on maintaining healthy ranges.
While the AI-powered portal offers valuable information and support, it does not provide diagnoses, medication recommendations, or treatment advice. This deliberate limitation serves as a safety precaution to prevent the dissemination of inaccurate or biased information. Patients can rest assured that critical healthcare decisions, such as medication changes, are left in the hands of qualified healthcare professionals.
Healthcare providers retain control over the information shared with patients through the portal. They can customize data sources, restrict access to specific conditions, and regulate the level of medical advice provided. This flexibility empowers providers to tailor the patient experience according to individual needs and preferences.
Oracle’s foray into AI-driven healthcare solutions extends beyond the patient portal. The company recently launched an AI clinical assistant and introduced new capabilities for healthcare supply chain management. Oracle’s integrated approach to AI implementation sets it apart from competitors, positioning the company as a leader in the rapidly evolving EHR market.
As Oracle continues to innovate and expand its AI offerings in healthcare, patients and providers can expect enhanced efficiency, accuracy, and personalized care. The seamless integration of AI technology into healthcare systems promises to streamline processes, improve outcomes, and ultimately elevate the standard of patient care.
