The Clinic by Cleveland Clinic, in partnership with telemedicine technology vendor Amwell, has expanded its collaboration with Baton Health to streamline physician licensing and compliance processes nationwide. Baton Health, a healthcare credentialing infrastructure provider, offers a platform that powers licensing, privileging, and payer enrollment workflows for healthcare organizations.
This strategic partnership allows The Clinic to offer fully licensed virtual second opinions across the country from Cleveland Clinic specialists, ensuring compliance with regulatory requirements. By leveraging Baton’s Universal Primary Source platform, The Clinic was able to quickly verify and monitor over 10,000 licenses for more than 3,000 specialists, enabling them to extend their services to a broader patient population.
In addition to initial verification, Baton and The Clinic have established ongoing monitoring processes to ensure continuous compliance with licensure requirements. The Clinic will now utilize Baton’s platform to automatically check provider licensure on a regular basis, streamlining the administrative workload associated with maintaining licenses across multiple states.
According to Robert Coombs, founder and CEO of Baton Health, state laws mandate that providers have active licenses in the states where patients are located for virtual visits. Baton’s platform helps The Clinic stay ahead of compliance requirements by providing real-time data from nearly 350 licensing authorities, minimizing gaps in coverage and streamlining the licensure renewal process.
With increasing regulatory scrutiny around virtual care, compliance with licensing, enrollment, and scope-of-practice requirements is paramount. Baton’s solution aims to make compliance seamless by tracking licenses in real time, flagging issues early, and providing operational teams with the necessary tools to ensure compliance across all states.
The Clinic by Cleveland Clinic specializes in virtual second opinions for complex and serious diagnoses, such as cancer, heart disease, and rare disorders. Baton’s system directly verifies licensing data from official sources, ensuring faster onboarding and reducing unexpected issues with provider licenses.
In conclusion, the partnership between The Clinic, Amwell, and Baton Health underscores the importance of maintaining compliance in virtual care delivery. By leveraging Baton’s credentialing platform, The Clinic can offer high-quality, fully licensed virtual second opinions from Cleveland Clinic specialists to patients across the country. This collaboration highlights the value of technology in streamlining regulatory compliance and ensuring the delivery of exceptional virtual care services.
