Artesia General Hospital: A Rural Healthcare Facility Embracing IT Innovation
Artesia General Hospital, located in rural southeastern New Mexico, is a vital healthcare provider in the region. With a main campus in Artesia and remote facilities in Carlsbad, this 25-bed acute care facility offers a wide range of medical services including family practice, endocrinology, orthopedics, cardiology, urology, traditional inpatient care, and emergency services.
The hospital’s decision to keep its IT systems on premise, rather than migrating to the cloud, was driven by the frequent internet connectivity issues in the area. Utilizing core EHR and revenue cycle applications from TruBridge (formerly CPSI), Artesia General recently completed a significant expansion of its onsite data center to ensure top-tier patient care for the long term.
Eric Jimenez, the hospital’s CIO, shared valuable insights on achieving IT success when partnering with a legacy vendor. He emphasized the importance of remaining adaptable to new technology and system enhancements while collaborating with providers to address end-user requirements effectively.
Jimenez highlighted the value of optimizing current systems over rip and replace strategies, citing benefits such as lower costs, saved time, and improved workflows. By enhancing existing technology and fostering collaboration between IT teams, executive leadership, clinical staff, and vendors, Artesia General Hospital has been able to deliver high-quality care efficiently.
In response to the growing emphasis on social determinants of health (SDOH) data capture, the hospital has implemented innovative practices to collect and analyze this information effectively. By involving case managers in the data collection process, respecting patient privacy, and utilizing data insights to address community needs, Artesia General Hospital has enhanced its overall patient care approach.
Looking ahead, the hospital continues to prioritize technology integration that enhances patient and employee experiences. With a focus on AI and robotic process automation, Artesia General aims to elevate its current systems without disrupting established workflows. By maintaining a patient-centered approach and leveraging data-driven insights, the hospital remains committed to meeting the evolving healthcare needs of its community.
For more healthcare IT news and updates, visit Healthcare IT News, a HIMSS Media publication. Stay connected with Bill Siwicki on LinkedIn for the latest industry coverage.
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