Advancements in AI Technology for Healthcare
This week, leading technology companies such as Infinitus, Ambience Healthcare, and Anthropic have announced the release of new artificial intelligence tools designed to enhance trust and usability for patients, physicians, and revenue cycle managers.
Infinitus Introduces Hallucination-Free AI for Patient Engagement
Infinitus has developed a groundbreaking approach to AI technology with the launch of hallucination-free voice AI agents for patient engagement. By limiting the responses of AI agents, the company aims to build trust and compliance in patient interactions. These AI agents provide patients with 24/7 access to expert healthcare advice, support medication adherence, and facilitate communication with care teams. For providers, the agents offer automated calls for care coordination and streamline clinical documentation submission.
The Discrete Action Space approach ensures that AI responses align with clinical and regulatory standards, minimizing the risk of hallucination. These HIPAA- and SOC 2-compliant AI agents validate information in real-time and self-monitor for anomalies, contradictions, and gaps, enhancing accountability and trust in AI technology.
Ambience Healthcare on Azure Marketplace
Ambience Healthcare’s AI platform is now available on Microsoft Azure Marketplace, simplifying deployment for health systems. The platform seamlessly integrates with electronic health records, analyzes conversations to generate accurate coding, and provides detailed patient summaries and referral letters. This integration aims to improve efficiency and streamline revenue cycle management for healthcare organizations.
Anthropic’s Claude AI to Introduce Voice Mode
Anthropic is set to launch a voice mode for Claude, an AI agent known for its text-based interactions. This new feature will enhance user experience and make the AI model more appealing to healthcare innovators. Claude has already made significant strides in healthcare, with Stanford Medicine using the tool to inform patients about test results. By leveraging Claude’s capabilities, physicians have been able to provide patients with clear and empathetic explanations of their results, improving overall patient satisfaction.
Overall, these advancements in AI technology are poised to revolutionize the healthcare industry, offering new possibilities for patient engagement, care coordination, and clinical documentation. As technology continues to evolve, healthcare organizations can harness the power of AI to enhance patient care and streamline operational processes.
Healthcare IT News is a HIMSS Media publication.