Health IT company Wise Hospice Options has been operating for over two decades, integrating with a variety of electronic health record (EHR) systems to improve the efficiency of hospice care. With more than 15 EHR integrations under its belt, the company has encountered challenges due to the lack of standardization across different systems.
One of the major hurdles faced by Wise Hospice Options was the discrepancy in data formats and standards used by various EHRs. This became particularly evident when the company introduced e-prescribing into its system in 2013. The varying levels of detail and identifiers from different drug compendia made it difficult for the e-prescribing system to function seamlessly.
To address these challenges, the team at Wise Hospice Options explored different solutions to enhance the accuracy and user experience of their integrations. Despite efforts to collaborate with EHR vendors to improve data quality, the lack of universal standards posed a significant barrier.
In a bid to streamline the e-prescribing process and reduce manual entry errors, Wise Hospice Options decided to leverage AI technology in partnership with health IT vendor DrFirst. By implementing a clinical-grade AI tool, the company aimed to codify medications, parse free-text sigs, and improve the overall data flow from EHRs to the e-prescribing system.
The collaboration with DrFirst proved to be a game-changer for Wise Hospice Options, significantly enhancing the accuracy and efficiency of medication integration. The AI tool was able to codify a high percentage of medications, parse sigs effectively, and codify allergies with impressive accuracy.
By automating the data processing and enhancing the compatibility between EHRs and the e-prescribing system, Wise Hospice Options saw a substantial improvement in workflow times and data accuracy. The AI tool not only reduced manual entry errors but also streamlined the e-prescribing process, leading to a more seamless user experience.
Despite encountering some initial challenges and data variances at the hospice level, the collaboration with DrFirst has yielded positive results for Wise Hospice Options. The ongoing improvements and enhancements in data processing are expected to further optimize the integration process and enhance the overall user experience.
In conclusion, the integration of AI technology has proven to be a valuable asset for Wise Hospice Options, revolutionizing the e-prescribing process and paving the way for more efficient and accurate medication management in hospice care. The partnership with DrFirst has set a new standard for data processing and integration in the healthcare IT landscape, showcasing the power of innovation in improving patient care.
